Casino Del Sol New Reopening Hours
Empire City Casino at Yonkers Raceway is scheduled to open Sept. Others haven't announced an opening date. Del Lago in the Finger Lakes said it plans to open Wednesday, but had no immediate time. Casino del Sol announced Wednesday that it expects to reopen May 21 at 8 a.m., outlining several safety measures that range from reducing the number of slot machines and disposing of playing cards. Dec 03, 2020 Sewailo Golf Club will remain open during this time. The Del Sol Marketplace will remain open with limited hours from 6 a.m. The RV Park will also remain open. 5655 W Valencia Rd. Tucson, AZ 85757 1.855.765.7829. Casino Del Sol is located just a short fifteen-minute drive from downtown Tucson. Exit I-19 West at Valencia Road and then continue west for 6 miles to The Sol of Tucson.
- TABLE GAMES UPDATE
As of Monday, January 4, the hours of available table games are as follows:
Monday-Thursday 11:30AM-10PM
Friday-Sunday 8:30AM-10PM - What about November Promotions?
We apologize for any inconvenience, but due to the recent New York State mandate we will be canceling the following evening promotions:
Moolah Multiplier Drawings
- Saturday, November 14, 21 and 28, 2020
Progressive Payout Drawing- Friday, November 27, 2020
- What are the new Hours of Operation?
Our new hours of operation are:
Daily 8AM-10PMWith the phased reopening, we will have adjusted hours of operation to ensure we have time to disinfect and deeply clean each day. Hours may be changed as we received updated guidance.
- What amenities will be unavailable during the initial reopening phase?
- Poker Room
- Select Table Games
- Spa & Fitness center
- Portico by Fabio Viviani
- Farmer’s Market Buffet
- The Galleria
- The Vine Showroom
- VIP Suite
- What services will be unavailable during the initial reopening phase?
- All self-serve beverage areas
- Property provided transportation
- Coat Check
- Hotel business center
- Valet
- When will all the restaurants open?
At the time of reopening, select menu items from DraftKings Sportsbook will be served in the The Vine Showroom (accessed through the Sportsbook), The Sociale Cafe & Bar, Laughing Buddha Noodle Company, Ciccino’s and Smash Burger will be open with adjusted times and limited seating. Additional outlets will open soon as we expand our amenities. No food or beverage will be allowed or sold on the gaming floor.
- What steps is del Lago Resort & Casino taking to ensure guest and team member safety?
del Lago Resort & Casino has instituted our Extra Care Program, a comprehensive set of procedures and protocols designed to provide a safe and comfortable environment for guests and team members. Details can be found here.
- What is the mask policy at del Lago?
Per state guidance, all team members and guests must always wear a mask once on the property. Guests may be asked to lower their masks briefly, upon entry and other locations as needed, for ID verification.
- How can I enter del Lago?
Initially, we will be opening two of our entrances, this will change as we add additional amenities and gaming positions.
Open: Main Entrance (West facing)
Open: Parking Garage Entrance
Open: Hotel Entrance
Not Open: South Entrance (near Poker Room & Buffet)
Not Open: Bus Entrance (East facing) - Will table games be open?
Select Blackjack and Baccarat tables are now open during regular business hours. Roulette and Three Card Poker are available with limited seating and only during certain times of day. Additional tables will reopen during upcoming phases. We are working diligently to allow for the safe and compliant reopening of our table games products.
- Will DraftKings Sportsbook reopen?
Yes, DraftKings Sportsbook at del Lago is open. Additionally, DraftKings Sportsbook wagering kiosks have been placed across the casino floor to allow for wagers to be placed outside of the physical sportsbook.
- What does 25% of occupancy mean?
In accordance with state guidance, del Lago Resort & Casino is allowed to reopen with 25% of its gaming floor occupancy which is approximately 1,700 guests and team members.
- Will there only be 25% of Slot Machines available?
No, the number of gaming positions will be limited by the number of gaming positions we can provide while maintaining physical distancing of 6 feet or machines separated with a physical barrier. We will have about 50% of our games available for play.
- How will tier status qualification work?
Due to the closure and disruption of our amenities, we will be extending everyone’s current tier status through June of 2021. The new qualification period will be January 1st through June 30th of 2021. If you qualify for an upgrade in Status you will be moved to the new tier immediately.
- Will I lose my points now that the property is open?
When the property was closed, we suspended accounts from becoming Inactive which also kept points from falling off accounts. Now that the property is open, accounts may once again become inactive. The closure period WILL NOT COUNT towards inactivity. Inactive means an account has not been used (card used with play) for 180+ days.
- Will I receive Free Play, Match Play, Savings FUNd, Hotel, and Dining offers?
Offers will begin to arrive, based on play prior to the closure. The period we were closed will not impact your offers. As part of our phased reopening, we will bring back offers as our property continues to safely bring back gaming positions, amenities, and entertainment.
- Will offers I had received prior to the closure be valid?
Free Play, Match Play, Dining, Hotel, and Entertainment offers that were valid at the time the property closed will not be reissued. Any pending Gift Offers will be honored, and we’re working on a safe and responsible way to begin our gift programs for qualified guests.
- What about March promotions?
Any earned entries for March Promotions that were cancelled due to our closure will be reissued to guests for future promotions of the casino’s designation and guest will be made aware through mail, email, and/or the del Lago Resort & Casino App.
- When will Bus Groups start again?
Bus Charters will not be allowed at this time, for further inquiries you can contact [email protected]
- I need to access my win/loss statement?
You can access your win/loss statement through the player portal at dellagoresort.com 24/7 or e-mail [email protected] to request more information.
- What entertainment shows are being rescheduled or cancelled, and how will I know?
We will notify all who purchased tickets through dellagoresort.com or the Vine Box Office by e-mail of any show updates. If the show is postponed, your current ticket will be valid for the new date. If a refund is requested for a rescheduled or cancelled show because you cannot attend the new date, a credit card refund can be processed but cash sale refunds will only be available up to 30 days after we reopen. Contact [email protected] for more information.
- I have a special event or meeting booked, when and how will I know if it has been cancelled or rescheduled?
Those that have special events or meetings that have been impacted by the temporary closure will be contacted by our Group Sales team. Any questions related to future group sales events can be brought to the attention of [email protected] for further detail.
Casino Del Sol, Casino of the Sun and Estrella at Casino Del Sol will reopen to the public on Wednesday, June 3, 2020 at 8 a.m. with strict safety protocols in place. Executives have been closely monitoring the situation daily and after careful consideration, and following the guidance of local government officials, the decision was made to safely reopen the properties with restrictions.
“Our top priority will always be the health and safety of our guests and team members, and we are taking all the necessary steps to ensure visiting our properties will be a safe and comfortable experience for all,” said CEO of Casino Del Sol, Kimberly Van Amburg. “During our temporary closure we sincerely appreciated our guests’ support and understanding, and we have been looking forward to welcoming everyone back in the safest way possible.”
Having been closed since March 18, 2020, the Pascua Yaqui Tribe and Casino Del Sol are actively preparing the properties for a safe reopening and have developed a comprehensive safety protocol with input from local public health experts. The following are some of the measures being implemented to protect guests and employees when the properties open their doors. For a full list of all safety protocols visit www.casinodelsol.com/your-safety-matters.
• Cleaning: We have expanded and enhanced sanitization and cleaning practices to meet or exceed recommendations made by health experts. Each property will be continually sanitized each day with a hospital-grade disinfectant listed by the EPA as effective against COVID-19. In addition, overnight deep cleaning and sanitizing will continue.
• Personal Protective Equipment: All guests and employees will be required to wear masks while on the properties. Employees in positions involving cleaning and food preparation will be required to wear gloves as well. Employees will be provided with masks and gloves. Masks will be available for guests to purchase.
• Smoking: Smoking will only be allowed in designated smoking areas.
• Temperature Screening: Thermal scan software and cameras have been installed at guest and team member entrances to monitor the temperature of each person entering the building.
• Social Distancing: Guests and team members are required to observe social distancing and stay at least six feet away from others when standing in lines, using elevators and otherwise moving about the properties. There will be signage and floor guides that encourage social distancing. Chairs have been removed at restaurants, slots machines, table games, bingo and other areas on property.
• Plexiglass Barriers: Plexiglass barriers have been installed in areas where guests are face-to-face with employees such as hotel front desks, food and beverage cashier and host stands, cages, Club Sol, table games, poker and Sewailo Golf Club.
• Fresh Air: Casino Del Sol’s existing HVAC system has a maximized fresh-air intake such that the entire property’s air is replaced with outside air approximately every 45 minutes.
• Hand Sanitizer: Additional hand sanitizer stations have been added for guests and staff to access throughout the properties.
• Slot Machines: Many machines have been moved or turned off and chairs have been removed to ensure social distancing. Several machines have also been relocated to the Conference Center and are spaced apart. There will be a team of employees dedicated to cleaning and sanitizing slot machines and chairs throughout the day and each time a guest leaves a machine.
• Table Games: Dealers and players will be required to wear a mask for all games and gloves for games that permit the player to handle the cards. There will be a maximum of two to three players per table. The card shoe, toke boxes, paddles and discard rack will be sanitized each time a dealer enters a game. Cards on the carnival games will be changed every two hours and discarded at the end of each day. Blackjack cards will be discarded at the end of each day.
• Poker: There will be a maximum of four players at each table. Poker cards on live games will be changed and cleaned every two hours.
• Bingo: Seating has been removed to allow no more than three guests per table. Tables and surfaces will be sanitized at the end of each session and each time a guest leaves the area.
• Restaurants: Restaurants will have distanced seating and limited occupancy. For restaurants with table service, plate covers will be utilized when delivering meals from the kitchen to the guests’ table.
• Hotels: We will continue to utilize hospital-grade disinfectant in public areas, elevators and guest rooms. Non-essential, decorative fabric items such as throws and throw pillows have been removed from the guest rooms. Hotel elevators will be limited to two guests per cab unless the guests are members of the same household.
• Fitness Centers: At Estrella, the workout room will be limited to one guest at a time. At Casino Del Sol, the workout room will be limited to two guests at a time, with social distancing. Hotel staff will disinfect the machines in the workout rooms every two hours.
• Property amenities that will not reopen temporarily: Festa International Buffet, Wildcat Grille at Sewailo Golf Club, Paradiso Lounge, Tropico Lounge, Zebo’z, Hiapsi Spa, the arcade at Estrella, valet parking and the hotel pools.
“We’ve put a great deal of thought and a lot of work into our reopening plan, and feel confident in the measures we’ve implemented across our properties to keep our guests and employees safe,” said Robert Valencia, chairman of the Pascua Yaqui Tribe.
Casino Del Sol New Hotel
The Pascua Yaqui Tribe and Casino Del Sol will continue to adhere to guidance provided by the Centers for Disease Control, the Arizona Department of Health Services and the Pascua Yaqui Tribe’s Health Department and will not hesitate to modify this plan if necessary.
Sewailo Golf Club reopened on April 20, 2020 with strict precautionary measures in place to ensure staff and golfers remain safe. To view the list of precautions in place at Sewailo visit www.casinodelsol.com/sewailo-golf-club.
Casino Del Sol Hours
Concerts at AVA Amphitheater have been cancelled through July.
Casino Del Sol New Reopening Hours Today
For more information about Casino Del Sol visit www.casinodelsol.com.